Verishow Live Support is a web support platform to provide sales and service assistance to the customers who visit your website. Verishow is a free, real-time Software as a Service platform which provides you with an array of tools and options to provide online support to the customers. The free version of Verishow supports 1 customer service representative, and up to 5 hours of audio/video chat per month.
Verishow Live Support enables the user to share documents, edit/ co-edit them, fill up forms, use a synergistic, virtual whiteboard to discuss, broadcast video from a camera etc., on the merchant site. Establishing face-to-face communication with your customer to canvass, explain and convince them gets very easy with the Verishow Live support platform.
Verishow Live assistance platform is available in various plans. One can get acquainted with the platform using the free version that is available on the site. The people who are convinced with the use of the platform can go ahead to purchase the Professional and Enterprise solutions which are available at reasonable costs. One has to insert VeriShow Live Support Call Button on the website using the HTML code that is supplied.
The user can try the service for free to provide e-commerce support and enterprise solutions. Subscribing for the service under various plans can be done on Verishow.com. Registration is quick and simple.
The advantages of the paid professional version include:
- Unlimited number of seats and volume discounts,thereby enabling the user to establish multiple sessions.
- Unlimited session duration with comprehensive features.
- Comprehensive facilities for personalization and support.
- A second camera input and a Secure connection.
- Session recording, telephony, inviting participants can also be done.
Also check out other web help desk software like Hesk, Polar Help Desk, and SmarterTrack.
The enterprise version of the software includes features like Bulk file transfers, Collaborative support, private branding, highly customized appearance and feel, Choice of domain address, and facilities to block advertisements in addition to the features provided by the professional version.
Verishow promises foolproof, multi-tier approach to security. Verishow website is monitored by McAfee and Verisign. So the users can be sure about their security while using the website.
Thus Verishow Live Support is an innovative service to provide online assistance and support to the customers, thereby enhancing sales volume, customer satisfaction and loads of other advantages that enable minimizing operating costs of your business and maximizing overall profits.