TaxAct is an online free tax filing website. With TaxAct free you can either use their free online service or you can download TaxAct software on your PC. Either way it is completely free. You can file your federal return free and there is no restriction for AGI, age or filing status etc.
The website also offers free customer support via email or chat. In case you need to speak to customer service you will have to pay a one-time fee. But the online help is fast and sufficient for most people. You can either chat or mail in your questions or issues and you will receive an answer almost immediately.
For filing a return with TaxAct you are required to sign in. After signing in, it will take you through a number of questions regarding your tax return. Federal filing is free and state filing is $14.95 for each state return.
Another good feature of TaxAct is that it will let you save your return in a PDF format after you are done entering data. It will also let you print your tax return, to keep for your records.
The interface TaxAct has is simple to navigate and easy to understand. It will take you through each aspect of the tax return. Ask you about each and every deduction you can get. At the end it will show you your estimated tax refund. Then you have the option to go ahead and file the return or you can save it and file it on a later date.
If you think your refund was not calculated correctly, you can contact customer support and they will help you with your concern.
When you are going through the questions in TaxAct, you will see a question box on the right hand side bottom. Anytime you run into a problem or you have a question. Just type the question in that box and click on ‘ask your question’. You will receive a reply within few minutes from one of the customer support agents. This is a good feature in TaxAct as you don’t have to wait long for resolving your issues.
You also have an option to e-file your return or you may choose to paper file. The best part about e-file is that you will receive an email from the IRS when they receive your return and another email when they accept your return. So you have a confirmation email for your records from the IRS showing that they received your tax return. Plus the refund comes faster if you e-file. No such notification is received if the return is paper filed.
TaxAct will help you in filing your federal tax return for free and save you a lot of money. TaxAct is safe, secure and simple.