Here are 5 free Facebook Messenger based live chat services for websites. You can use these websites to have conversations with website visitors directly via Facebook Messenger. Unlike the core live chat services, they don’t actually let you have actual conversations on the live chat widget which you add to your website. But instead, they allow your website visitors to start a chat with you directly on Facebook Messenger by clicking on the widget. It has its own advantage like even if the visitors leave your website the chat can still continue anytime you want via Facebook Messenger.
When the visitors click on the widget added to the website, a popup will appear where they can sign in to Facebook and start chatting with you. Some of them even have an option to send a single message first from the chat widget, but have to read the replies on Facebook Messenger. The best thing about these services is that there is no limitation on the number of agents, chats, or messages. Ultimately, they provide one of the best options to chat with website visitors via Facebook.
We have also covered some [[link this]] Slack based live chat services which you may like.
Let’s get started.
Messengerify is one of the best free Facebook Messenger based live chat service for websites. You can use it to easily chat with your website visitors from Facebook Messenger. It actually connects your website to your Facebook page and allows the visitors to send messages directly to you on Facebook Messenger. You can then reply to them directly and they can see the messages on Facebook Messenger as well. It is completely free to use, but the widget customization part is a paid feature. There is no limit on the number of agents, chats, or messages.
How to use Messengerify to Chat with Website Visitors:
Step 1: To get started, visit the homepage of Messengerify and then enter your Facebook page URL or page ID in the input bar. After that, click on the “Try Now” button to proceed.
Step 2: Then you will see the option to choose the free version or the paid version which supports widget customization. Let’s say, you have selected the free version, then it will generate a code snippet which you need to copy and paste into your website’s HTML file just above the </body> tag.
Step 3: As soon as you do that, it will add a live chat widget on the website. Now, when any website visitor clicks on the widget, he/she will be asked to sign in to the Facebook Messenger. Once done, the visitor will be able to write and send a single message to you. The message will be sent to your Facebook page and you can send the reply from there. After sending a message from the chat widget, the visitor will see an option named, “Send Another” which he/she can click to send another message.
Do note that your replies will not be visible to the visitors in the chat widget, but instead, they can see your replies on Facebook Messenger app or web.
Quick Facebook Chat:
Quick Facebook Chat is also a free Facebook Messenger based live chat service which you can use to easily chat with visitors on your website. This one also connects your website to your Facebook page and allows your visitors to send you messages on Facebook Messenger. You can see and reply to the messages directly from the Facebook page.
How to Use Quick Facebook Chat to Chat with Website Visitors:
Step 1: After you open the homepage of Quick Facebook Chat, simply click on the “Install App” button. After you do that, you would need to select your website platform among Shopify, Magento, Weebly, etc. If your website is on any other platform then select “Others”.
Step 2: Then it will ask you to enter your website URL and then sign up for a new account. After that, a list of apps will appear from which you would need to select “Quick Facebook Chat” app. Once you do that, the settings page will appear where you will be able to customize the chat widget. You can choose different themes, change chat button text, widget color, widget position, etc. It will also ask you to enter your Facebook page URL from which you want to chat with your website visitors.
Step 3: After that, click on the “Start and Activate” button and then it will generate a code. You would need to enter this code in the footer section of your website.
Step 4: Once you have done that, it will automatically add a live chat widget on your website which will be visible to the visitors. The visitors can simply click on the widget and then log in to their Facebook account to start chatting with you. They can send a single message similar to “Messengerify” which you will receive on the connected Facebook page. You can then reply to the messages and continue the conversation with the visitors on Facebook Messenger (not in the widget).
Facebook Chat Widget (by Digital Inspiration):
Facebook Chat Widget is another useful live chat service based on Facebook Messenger offered by Digital Inspiration. Unlike other services, it is not a complete application and just comes with a simple code which you need to paste on your website. This will add a chat widget for the visitors to start a chat. Similar to “Messengerify” and “Quick Facebook Chat”, this one also lets the visitors first send a single message from the widget and then continue the conversations on Facebook Messenger.
How to Use Facebook Chat Widget to Chat with Website Visitors:
Step 1: Actually, when you visit the above link, you will see a pre-created code snippet in a black box. You just need to copy this code and paste it just before the end of <body> tag on your website.
Step 2: After you do that, you would need to replace “digital.inspiration” from the code with your own Facebook page name. You can also customize the widget just by editing the code like you can change the widget of the widget, opacity, height, etc. Once done, simply save the changes.
Step 3: As soon as you do that, a new live chat widget will be added to your website which can be used by the visitors to start a chat with you on Facebook Messenger. When they click the widget, a popup will appear and ask the visitors to login to their Facebook account. Then they will be able to send a direct message to you which you will receive on your Facebook page. Now, you can reply to them and they will see your replies on Facebook Messenger as well.
Facebook Chat for Websites (by Supple):
Facebook Chat for Websites (by Supple) is another free live chat service which makes it possible for you to chat with website visitors from Facebook Messenger seamlessly. You can connect your Facebook page and website and let the visitors send you messages via Facebook Messenger and also reply from there. It offers some additional options to help you customize the widget by enabling Email Us option, set operating hours, etc.
How to Use “Facebook Chat for Websites” to Chat with Website Visitors:
Step 1: After you visit the homepage of this live chat service, simply click on the “Proceed’ button. When you do that, a wizard will appear with all the necessary steps required to install this service on your website. In the first step, you would need to enter your Facebook page name.
Step 2: In the second step, you will be able to set the additional parameters including the option to show “Email Us” option when offline, enable notifications, set online days, operating hours, and time zone. After that in the third step, you will be able to set the widget position to either bottom right, bottom left, top right, or top left.
Step 3: Once you’re all set, it will generate two code snippets (Minified and Unminified) among which you can copy and paste any code you want above the </body> tag on your website.
Step 4: When you do that, a small chat widget will be added to your website. Now, when anyone clicks on the widget, a popup will appear where the visitor can login to Facebook Messenger and start chatting with you. The exchange of messages will be done via Facebook Messenger only and nothing will be visible in the chat widget.
Chat (by KeyReply):
Chat (by KeyReply) can also be used to chat with website visitors via Facebook Messenger. This one is also pretty simple to integrate, as all you gotta do is generate an embed code and paste it on your website. The website visitors can use the chat widget to start a conversation with you on Facebook Messenger directly.
How to Chat with Website Visitors using Chat (by KeyReply):
Step 1: When you go to the homepage, simply click on the “Get it now” button. After that, you will see a “Facebook Messenger box where you would need to enter your Facebook ID. You can use another website called, “Find my Facebook ID” to find the ID.
Step 2: After entering the Facebook ID, scroll down and click on the “generate Embed Code” button. This will generate a code which you would need to copy and paste on your website before the </body> tag.
Step 3: After you do that, a small chat widget will be added to your website. Now, when a visitor clicks on the widget, a popup will open up where the visitor can login to Facebook Messenger and send messages to you. You can receive those messages as normal messages on Facebook and reply to their queries.
These are some of the best services which allow you to easily communicate with your website visitors via Facebook Messenger. They have many advantages over expensive live chat services, as there will be no restrictions on the number of agents, chat threads, or messages when using Facebook Messenger. The only downside about these services is that you cannot chat with visitors directly on the chat widget.
Try them out and let me know how you feel about integrating these services into your website.